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Samsung is again involved in smartphone spontaneous combustion scandal (Topic)

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Samsung is again involved in smartphone spontaneous combustion scandal

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US resident Diana Chung has filed a lawsuit with Samsung. The cause of the conflict was her Galaxy Note 9 smartphone, which caught fire in her bag. According to her, Chung was in the elevator when she noticed that the phone started to heat up, later she saw smoke.

According to the American, the manufacturer should have known about such a defect in their products. Now among the claims of the owner of the Galaxy Note 9 include damages and the termination of further sales of the smartphone. The company representative says that no such incidents with this model have been identified before, and the Koreans are now investigating the incident.

The Korean manufacturer was already involved in a scandal with exploding Galaxy Note 7 phones about two years ago. After several incidents of fire around the world, the company stopped selling it, and then discontinued it. Later, Samsung introduced an updated version of the smartphone with a fixed battery and, according to the manufacturer, the defect was fixed. However, public opinion about the new Note 8 was marred by the situation with the previous series of devices. The company linked further restoration of the "burnt" reputation with the next line of Galaxy Note 9.

The USA representative office of Samsung Electronics announced that the company prioritizes the quality of its products, while the safety of users is also a priority. The Korean manufacturer is aware of the recent situation and is investigating the American incident. In USA, there were no calls to the support service regarding similar incidents.

The Topic of Article: Samsung is again involved in smartphone spontaneous combustion scandal.
Author: Jake Pinkman


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